Frequently Asked Questions
Everything you need to know about our premium artisanal jerky.
How long does your jerky stay fresh?
Our jerky is vacuum-sealed to maintain peak freshness. Unopened, it lasts up to 12 months. Once opened, we recommend consuming it within 3 days or refrigerating it to maintain texture and flavor.
Is your beef jerky gluten-free?
Many of our flavors are gluten-free; however, some traditional recipes use soy sauce containing wheat. Please check the specific ingredient list on each product page for allergen information.
Where is your meat sourced from?
We take pride in sourcing 100% premium lean muscle meat from trusted farms in the USA. We never use fillers, nitrates, or added MSG in our curing process.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
What is your return policy on food items?
Due to the perishable nature of our products, we cannot accept returns. However, if there is an issue with your order or the product arrives damaged, please contact us within 48 hours for a replacement or refund.
Do you offer bulk or wholesale discounts?
Yes! We offer tiered discounts for bulk purchases and have a dedicated wholesale program for retailers. Please contact our support team for more information on volume pricing.